Customers Unscripted | AmerisourceBergen delivers vital medical products on time with Axway
Webinar on December 10, 2020, 11 AM Pacific | 2 PM Eastern ‣ REGISTER NOW: https://bit.ly/3eYDUKq Join Scott Marshall, Director of Application Delivery Services at AmerisourceBergen, to learn how they ensure on-time delivery of vital medical products to retailers and healthcare providers with AMPLIFY B2B Integration AmerisourceBergen operates one of the largest healthcare supply chains in the U.S. The company partners with global manufacturers, providers and pharmacies to deliver life-saving products to some of the country’s largest healthcare providers and retailers. Like many organizations with long and complex supply chains, AmerisourceBergen depends on electronic data integration (EDI) to orchestrate its business processes efficiently. Each day, the company exchanges more than 200,000 EDI messages with its partners, many of which must be processed and acknowledged within short windows of time according to the company’s service-level agreements (SLAs). Scott Marshall, Director, Application Delivery Services – EDI Technology at AmerisourceBergen, takes up the story: “We process around 220 million EDI transactions annually, and managing such a large volume of messages presents some tough technical and operational challenges. In the past, each of our 15 business units relied on their own separate file gateways for trading partner communications. While this approach had worked well for many years, we realized that it would become increasingly difficult to onboard and manage our trading partners as the business grew.”
