Bundesagentur für Arbeit enables secure, seamless eGovernment services in Germany with Axway
Learn more: https://www.axwaywebinars.com/en/customers/bundesagentur-fur-arbeit?utm_medium=social&utm_source=youtube In Germany, Bundesagentur für Arbeit (BA) is the federal agency responsible for providing a range of labor market services for employers and employees. BA’s 100,000 employees assist tens of thousands of people every day. As a forward-looking organization, BA has been evolving its approach to delivering and managing its services to take advantage of digital technology for more than two decades.Peter Neuhauser, Head of TEC1 — CERT-BA, Network Services, and Security as a Service at Bundesagentur für Arbeit, takes up the story: “In the past, BA was a relatively decentralized organization. For example, social security claims were mostly processed using paper forms filed at our local branches.”Through the 1990s, BA used multiple digital systems and processes to send payment files from its local offices to its headquarters. During this period, BA engaged Axway to rationalize and streamline its approach to mission-critical data transfers. The agency has relied on Axway Managed File Transfer for over 20 years to facilitate the secure and reliable transfer of payment instructions to its head office.Walter Karl, Lead Architect for Security and DMZ Services, IT Department at Bundesagentur für Arbeit, explains, “Local and national governments began to recognize that digital channels had the potential to transform their approach to service delivery — enabling citizens to access the support they require without the need to call or visit government offices. As these changes gained momentum in the early 2010s, there were many new opportunities for BA to add value for the German taxpayer through eGovernment services.”
